Mt. Juliet Health & Wellness

New Patient Guide

Women's Health at Mt Juliet Health and Wellness

Your First Visit

Please arrive 15 minutes prior to your scheduled appointment time.
Complete the necessary forms sent to you via text or available on our website. This includes the New Patient/Update Paperwork and Financial Policy.
If you’ve scheduled a Complete Physical Exam, please also complete the Complete Physical Exam Financial Explanation.
For a Well Woman Exam, complete both the Well Woman Exam Financial Explanation and Well Woman Questionnaire.
Remember to bring your insurance card and a valid picture ID.
If possible, complete a Release of Medical Records form so we can have records from your previous provider.

Appointment Policy

All visits are by appointment.
Be transparent with the scheduler about all the issues you wish to address during the visit.
Please review your details and present your insurance card at every visit.
Bring an updated list of all your medications, including dosages.
Schedule routine care and physical appointments well in advance.

Co-Payments

We collect co-payments and past-due balances upon arrival.
We accept cash, credit/debit cards, and checks.
While we will bill your insurance for covered services, you’re responsible for co-payments, deductibles, and non-covered services at the time of your visit.

Cancellation & No-Show Policy

Missed an appointment? We understand! But after three missed appointments in a year, we may need to reconsider our partnership. Be aware of the fees associated with no-shows or late cancellations.

Services for Minors

Should your child require medical attention in your absence, complete our Consent to Treatment of a Minor form available on our website. This grants us permission to provide the necessary care.

Telephone Call Policy

Every call matters. We aim to respond promptly. For urgent concerns, we’ll do our best to address them immediately. Routine calls might be returned after patient care hours.

After-Hours Care

In emergencies, dial 911. For other urgent matters outside regular hours, contact us at (615) 553-5002. Note the conditions for medication refills and antibiotics after hours.